Q: I'm unable to login/register.
Everytime I try with no success.
What should I do?
A: Our system utilizes cookies (just like others do) so that we can distinct our customers.
Please make sure Your browser supports cookies and they are enabled.
We assure you that we do NOT store any valuable or personal information in cookies.
Nothing more than only 32-byte unique hash string and simple indication that you're signed-in (or not).
Also make sure your browser allows images so that you can pass anti-spam (6-digit code) while registering.
Q: I'm going to add some credit to my account and see you offer 3 variations: 20$, 35$ and 45$.
What is the difference?
A: Yes there're 3 types of credit we do offer for our customers.
20.00$ is basic amount without any bonus which grants you somewhat 90 mp3 files downloads (6-7 full albums).
35.00$ is great offer if you wish to download en masse - you will get +5$ bonus (40.00$ in result for only paying 35$).
45.00$ is our best offer - you pay this amount and get 90.00$ at your balance! Is not it nice?
Q: Okay, what payment methods are supported?
A: Right for this moment we do accept Visa / Mastercard cards and Paypal, but we expect
to add some more payment means in the nearest future.
Q: What is PIN-code and how do I use it?
A: PIN-code is an alternate way to activate your account.
It is instant, convenient and safe. Just follow the instructions when purchasing
pin-code from "My Account" page, and use
this link to redeem the code.
Q: I've just purchased certain credit. How do I go about downloads now?
A: It's quite simple. Please visit
"Skyshare Manager" page, download the software and follow quick guide on how to start downloading files from Skyshare.cc Network immediately.
Q: I've downloaded "Skyshare Manager" however it appears to be .jar file looking pretty much like ZIP-archive. What should I do?
A: We guess you have Windows system without Java(TM) framework on your PC. Since "Skyshare Manager" is cross-platform application and was developed in Java-environment, you need to install Java(TM) framework. Please visit
Official Java Software webpage and choose Windows XP/Vista/2000/2003 Java package. After fast installation and automatic setup you will be ready to go with Skyshare Manager right away.
Q: I've already downloaded some files via Skyshare Manager and I would like to re-download them again.
Will my credit be charged for this?
A: Never. Once you purchase any file, it will be available for
the lifetime free re-download. Simply this means that you pay for a certain file traffic only once, disregarding how much times
you will download the file. You can visit
"My Downloads" section to learn what downloads were already charged.
Q: I see most of listed MP3 files are 192 kbps while some of them are 320 kbps and VBR.
What is VBR?
A: VBR (variable bit rate) is MP3 compression designed for size and quality optimization.
While it drops bitrate when there's silence in the music,
full orchestra and high noise percussions are encoded at very high bitrate so that overall MP3 quality is not lost and it's much close to CD audio.
Q: I'm going to burn some CDs with downloaded files.
Is it possible?
A: Of course. You are welcome to burn as much CDs as you wish with the stuff acquired off Skyshare.cc Network.
All you need is to run some burning software and make a desired compilation.
We advise using Nero Burning ROM or Windows Media Player for these purposes.
Q: I have already downloaded dozens of MP3s but one of them is low quality or has skips / scratches / noise.
What should I do?
A: Since thousands of tracks/files/mp3s are uploaded from the different sources daily (vinyls, EPs, CDs, etc) - things can happen. Please contact our support team and we will refund your traffic for EVERY bad download. Also we will forward your request to Skyshare.cc Network operators and will try to figure out how to get proper files.
Q: Still I can not sort out my question. Help me out!
A: Please feel free to email our support team
() anytime you like with your questions.
We will do our best to help you as soon as it possible.
